Terms of service

Terms of Service

Welcome to Rooh. By visiting our website or placing an order, you agree to the following terms.

General
- This website is operated by [Your Name / Business Name], based in [City], Pakistan.
- You must be at least 18 years old, or have permission from a parent or guardian, to place an order.

Products and Pricing
- We try to display product colors, images and descriptions as accurately as possible, but slight differences may occur due to screen settings.
- All prices are in Pakistani Rupees (PKR) and may change without prior notice.
- We reserve the right to cancel an order if a product is out of stock or if there is a pricing error. In that case, we will inform you.

Orders and Payment
- Orders are confirmed after we verify your details by phone, WhatsApp or email.
- We currently accept Cash on Delivery (COD) [and bank transfer / Easypaisa / JazzCash].
- We may cancel orders with incorrect or unreachable contact details, or orders that appear fraudulent.

Shipping and Delivery
- We deliver across Pakistan through courier services.
- Estimated delivery time is [3-5] working days. Delays may occur due to courier issues, weather or public holidays.
- Please provide a complete and correct address and phone number. We are not responsible for delays or failed delivery caused by incorrect information.
- Shipping charges are shown at checkout.

Returns and Refunds
- Returns and refunds are handled according to our Return & Refund Policy.

Customer Responsibilities
- You agree to provide accurate information and to be available to receive and pay for your order on delivery.
- Repeatedly refusing COD orders may result in future orders being declined.

Intellectual Property
- All content on this website, including logos, images and text, belongs to [Your Store Name] and may not be copied or used without our permission.

Privacy
- Your personal information is handled according to our Privacy Policy.

Changes to These Terms
- We may update these terms at any time. The updated version will be posted on this page.

Contact Us
Rooh
WhatsApp: 03084744908
Email: roohperfum11@gmail.com